Complaints Handling Procedure

The editorial board adheres to the principles of academic integrity, transparency, and publication ethics in accordance with COPE recommendations. All complaints are handled objectively, impartially, and confidentially.

Submission of a Complaint

A complaint may be submitted by any interested party (author, reviewer, reader).
Complaints should be sent to the journal’s official email address and must include:

• a description of the issue;
• article details (title, author(s), DOI - if available);
• justification (evidence, where possible);
• the complainant’s contact details.

Anonymous complaints may be considered if sufficient grounds are provided.

Review of Complaints

All complaints are registered and initially assessed by the Editor-in-Chief. If necessary, members of the editorial board or independent experts may be involved. All parties concerned have the right to provide explanations.

The standard review period is up to 30 calendar days (it may be extended in complex cases).

Decision

Based on the review, the editorial board may:

• reject the complaint;
• request corrections;
• reject the manuscript;
• retract the article;
• apply other measures in accordance with ethical standards.

All relevant parties are informed of the decision.

Appeal

The complainant has the right to submit an appeal within 30 days. Appeals are considered by the editorial board, with the involvement of independent experts if necessary.